Tender

Managed IT Support and Helpdesk Services

OpenRequest for ProposalITSW/IT/2026/1014
Location
Khartoum
Estimated value
USD 83k
Deadline
08 Oct 2026
Clarifications by
04 Oct 2026

Description

Darfur Water Alliance invites qualified and experienced suppliers to submit bids for the managed it support and helpdesk services in Khartoum. The assignment forms part of the organisation's 2026 it programme and is expected to run for 13 months from contract signature. Bids will be evaluated on technical capacity, past performance and price.

Scope of work

  • Deliver the full it requirement described in the technical specification.
  • Mobilise within 21 days of contract award and maintain a focal point for the duration.
  • Provide all labour, materials, transport and supervision required to complete the works or supply.
  • Submit monthly progress reports and participate in review meetings with the Darfur Water Alliance procurement unit.

Eligibility

  • Valid Sudanese business registration and current tax clearance certificate.
  • Minimum 6 years of demonstrable experience in it.
  • At least 4 comparable contracts completed in the last three years, with references.
  • Proven ability to operate in Khartoum.
  • No conflict of interest with Darfur Water Alliance staff or affiliates.

Required documents

Company registration certificateTax clearance certificateAudited financial statements (last 2 years)Technical proposalFinancial proposal (separately sealed)Reference letters from comparable contracts

Submission

Email · tenders@darfur-water-allia.sd

Source: Chamber of Commerce partner feed (Partner) · published 11 Aug 2026

Tender timeline

  1. Published
    11 Aug 2026
  2. 2
    Clarification deadline
    04 Oct 2026
  3. 3
    Submission deadline
    08 Oct 2026
  4. 4
    Evaluation
    Scheduled after closing
  5. 5
    Award
    Scheduled after closing

Documents

  • Tender dossier.pdf637 KB
  • Technical specification.pdf349 KB
  • Bid submission form.docx73 KB

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